YOUR STAY

Check in: We invite you to arrive anytime from 12 noon onwards with access to your room available from 2pm. You will have lunch included on your check in day at 1pm, followed by an orientation tour of the property at 2pm.

Check Out: Although check out from your suite is by 11am, you are welcome to stay and continue to enjoy the facilities and activities. Lunch is not included on your departure day however you may request a takeaway lunch pack for $10.

If you require airport transfers, we can arrange this for you.

Please allow 48 hours’ notice. If you are driving, please click here to go to google maps and the Elysia Wellness Retreat.

Please ensure when booking flights you allow adequate time to meet the shuttle prior to departure.

For arrivals on Sunday, shuttle bus transfers are available from the following locations:

• Newcastle Airport: departure time varies by date (please confirm with reservations before booking flights).
• Sydney Domestic Airport: departing at 9.30am.
• Chatswood Train Station: departing at 10.15am.

For departure on Friday or Sunday, shuttle bus transfers are available at the following times:

• Newcastle Airport: departing Elysia Wellness Retreat at 11.30am. Schedule domestic flights from 2.00pm
• Sydney Domestic Airport: departing Elysia Wellness Retreat at 11.30am. Schedule domestic flights from 5.30pm & international flights from 6.30pm
• Chatswood Train Station: departing Elysia Wellness Retreat at 11.30am. Approximate arrival at Chatswood 3.30pm

Transfer Rates

Guests staying on the 5 or 7-night Wellness Program can utilise the shuttle transfers for $100 per person one way to/from Sydney and Chatswood or $60 per person one way to/from Newcastle.
(If your flights do not co-ordinate with our shuttle times or you are participating in our 2 or 3-night programs we can arrange a private transfer at a cost of $200 to/from Newcastle or $500 to/from Sydney or Chatswood). Shuttle Service does not operate on Public Holidays unless guest numbers are 10+ for Sydney Airport/Chatswood or 5+ for Newcastle Airport.

Our team of chefs can cater to various dietary requirements including but not limited to Pescatarian, Vegan, Gluten and or Dairy Free. We can also cater for smaller or larger portion sizes on request. Some special diets may incur an additional fee, a chef assessment may be involved to ensure that we can cater to your requests.

Please advise our reservations team on 1300 991 254 or email reservations@elysiaretreat.com.auif you have any dietary requirements such as food allergies or intolerances.

Our meal plan is vegetarian based, organic where possible, and does include fish and chicken on occasions. We include breakfast, morning tea, lunch, afternoon tea and dinner.

At Elysia, you will be eating sensibly portioned, nutritious wholefoods at well-spaced mealtimes. Mindful eating is encouraged to help you appreciate what you have, to slow down and to be more “in the moment”. Time at the retreat gives your body a rest from red meat, alcohol, caffeine, sugar and saturated fat.

If you require assistance throughout your stay with medical issues please advise our reservations team on 1300 991 254 or email prior to arrival reservations@elysiaretreat.com.au

Please also bring these issues to the attention of the program team during your welcome consultation.

Elysia will provide a detailed itinerary on a day-to-day basis, which you will receive at lunch time the day prior. This will include which activities are running for the following day as well as their location. You can participate in as much or as little as you would like, and there is generally a new activity every hour, with a mixture of high and low intensity options.

For programs commencing on Sundays, you can view a typical day on Your Daily Journey.

Limited spa and wellness treatments are available each day, please advise of your requests prior to arrival by phoning 1300 991 254 or email spa@elysiaretreat.com.au.

All treatments and booking times will be confirmed the day prior to your treatment.

Whether you are here during the day or at night, you will always feel comfortable in casual wear at Elysia.

Clothing should be practical, functional and comfortable. We also offer a quality range of leisure and active wear in our on-site boutique.

Here is an example packing list that may be helpful in preparing for your stay:

• Active wear so you can get involved in activities throughout the day.
• Joggers. Hiking shoes are optional.
• Thongs/open toed footwear for use in the day spa.
• For the cooler months we recommend warm jackets and gloves so you can take part in our beautiful sunrise tai chi comfortably.
• For the warmer months sunscreen and hats are recommended for our outdoor activities.
• Swimwear so you can take advantage of our pool, spa and steam room facilities.
• We provide our hair and skin care range of shampoo, conditioner, hand and body wash, body lotion and a soap bar for you.
• Torch for returning to your suite after night-time activities.

We also have laundry facilities if you need throughout your visit ($4 per load – coin operated).

Familiarise yourself with our restricted items. Please refrain from bringing these onto the property:

• Mobile Phones/devices (can be used in your private suite)
• Tobacco
• Drugs
• Food
• Chocolate or Sweets
• Coffee or Tea
• Alcohol

During your visit we like you to be able to ‘disconnect’ and ‘switch off’ giving you space to concentrate on yourself. Mobile phones are allowed within your suite and we provide complimentary Wi-Fi (we understand you may need to touch base with friends and family at home). However, they are not to be used in the common areas. This gives you and our other guests a well-deserved technology break.

We strongly recommend you reduce or cease the consumption of sugar, alcohol, tobacco and caffeine in the week prior to your arrival. It is our experience that your stay with us will be much more rewarding if you are able to remove these substances from your diet prior to arrival.

At Elysia we offer three check-in days being Sunday for our 7, 5- and 3-Night Programs, Wednesday for our 4-Night program, and Friday for our 2 Night Weekend Program.

Our “Traditional All Inclusive” program includes private accommodation, meals, group activities, use of the facilities and will include a certain number of spa treatments dependant on the length of package you select.

Whilst our new “Build Your Own Package” provides you with our base program including private accommodation, meals, group activities and use of the facilities, you can then choose to add on a spa package of your choosing. View Rates and Packages

In addition to the above, guests who arrive on Wednesday for our 4-night program and Sunday for our 3,5 or 5-night program will have a personalised welcome consultation, access to a wide range of wellness treatments with some of Australia’s most skilled practitioners and a daily educational seminar (Monday-Friday).

• Being a wellness retreat, we are a little bit different to a standard hotel in that we have structured programs that vary over the course of the week. We do recommend that our longer stays such as a 5 or 7-night program commence on a Sunday so that you can receive a full orientation to the retreat. For those guests arriving Monday through Saturday you will be provided with a brief orientation with our reception team.

• For those guests staying on our 3, 4, or 5-night programs you will receive an email to schedule a virtual consultation prior to your arrival with one of our program leaders to discuss your goals for your stay, dietary requirements, and or any medical conditions that we should know about. During this consultation we will also ascertain your preference to low or high intensity activity classes, and discuss your preferred spa and wellness treatments, our team will provide recommendations to you should you require it.

• We feel that guests who have a consultation prior to arrival will have a greater opportunity to get the most out of there stay and go home feeling much more well-rested, relaxed and rejuvenated.

Elysia offers one, two- or three- bedroom private suites, depending on how many guests you are travelling with. Each includes a spacious lounge area and balcony overlooking the Hunter Valley. Within each bedroom you can choose from a King bed or two Single beds. All rooms have a private ensuite including bath.

Please do not hesitate to contact us if we can be of any further assistance by phoning 1300 991 254 or email reservations@elysiaretreat.com.au.

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